Privacy Policy

1. Introduction

NetQora Network Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our network setup services, structured cabling, surveillance installations, and other technology integration services.

2. Information We Collect

We collect information that is necessary to provide you with our industrial-grade technology solutions. This includes:

• Contact Information: Name, business name, physical address, email address, and phone number when you request a quote or contact us.
• Project Specifications: Floor plans, facility layouts, server room configurations, and equipment details required to design and deploy cabling or network infrastructure.
• Log and Analytics Data: Technical logs, IP addresses, browser types, and usage data collected when you navigate our site.

3. How We Use Your Information

We use the collected information for the following professional purposes:

• To design, estimate, and deploy structured cabling and network configurations.
• To communicate with you regarding active projects, site surveys, and emergency support.
• To provide technical support, product documentation, and warranty certifications.
• To maintain and optimize the performance and security of our online services and website.

4. Data Retention & Security

We implement industry-standard physical, administrative, and technical security measures (including secure servers and access controls) to prevent unauthorized access, alteration, or disclosure of project blueprints and customer details. We retain project records and technical documentation as required to honor workmanship warranties and supply ongoing operational support.

5. Information Sharing

NetQora does not sell, lease, or rent customer lists or data. We may share project data with certified hardware vendors (e.g. equipment manufacturers, BICSI auditors) solely when necessary to register warranties, configure cloud management platforms, or obtain municipal permits.

6. Your Rights & Contact

You have the right to request access to, correction of, or deletion of your contact records and design blueprints. For inquiries regarding data handling or to update your preferences, please contact NetQora at info@netqora.com